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File path error when uploading a recording

Yesterday, after dictating into a recording, recording was saved but I get a:

“Upload failed

file path error Try again!”

message.

How can I fix this please?

Status: Completed1 comment

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Comments1

  • Ryan

    Team•

    Dec 6, 2024

    I’m sorry for the inconvenience! The issue seems to be caused by a “#” in the filename, which isn’t supported. We’re working on a fix for this and will address it soon.

    In the meantime, for a quick workaround, please try removing the “#” from the filename and upload it again. Let me know if you have any other questions or run into further issues.

    Thanks for your understanding!