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Incorrect charge

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Hi, I'm sure that I downgrade my subscription from pro to free but I Received charging my credit card. I'm asking you to refund my money and upgrade to a free subscription, especially since the features I need—mail and calendar connections—have never been implemented again. I look forward to your prompt response.

Best regards

Benedetto Virzi

Status: Completed1 comment

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Comments1

  • Ryan

    Team•

    Jan 11

    Thank you for reaching out.

    I have processed a full refund for the recent charge as requested. Please allow 5-10 business days for the funds to appear on your credit card statement, depending on your bank.