Skip to main content

Serendipity Bug - Not Appearing in the App

Hi there,

I’ve noticed that the Serendipity feature hasn’t been appearing in the app for the past few days. I still receive notifications about new ones, but when I open the app, the section is empty. Could you please take a look and fix this issue?

Status: Fixed4 comments

Log in to comment and vote

Comments4

  • Ryan

    Team•

    Oct 23, 2024

    Hi Ilya,

    Just a heads-up, Serendipities will stop showing if no new memories have been added for two days. That might be why it’s currently empty. Let me know if this helps or if you’re still having trouble!

  • Ryan

    Team•

    Oct 22, 2024

    Hi Ilya,

    Thank you for reaching out about the Serendipity feature issue. Could you please check if the Serendipity section is hidden? You can reveal it by clicking the button in the top right corner, as shown in the screenshot below.

    Let me know if this resolves the issue, or if there’s anything else we can assist you with!

    • Copper Eraser

      •

      Oct 22, 2024

      I know, it doesn't work when I tap on it it is ephty. I've been trying for two days.

      • Ryan

        Team•

        Oct 22, 2024

        Thanks for letting me know! It sounds like a different issue, so we’ll check it out right away and work on getting it fixed for you. I really appreciate your patience!